Budget planning, monthly, quarterly and annually, with its respective monitoring and control in all areas of the company, survey of processes, daily sales reports, monitoring of service quality. Analysis of information, data, customer bases.

Director of internal and external projects. - Director of new projects with external clients. - Customer acquisition. - Lifting of processes.

- Director of internal control: Survey and control of processes at the administrative and PDV level. Project management and control. - Audit Director: Audit of boxes, audit of processes at administrative and PDV level. Training and education for administrators and cashiers in forms of payment, POS management, inventory control and security. - Leader of the Customer Service area: CRM and PQR management. Control and compliance with the SIC.