Welcomed customers, maintained store organization, trained new staff, and delivered outstanding customer service by addressing and resolving complaints.

Reduced customer complaints by half through effective problem-solving and comprehensive staff training.

Assisted customers in locating products, managed transactions, and upheld store return policy under pressure.

Guided clients in shopping decisions and managed register transactions with accuracy.

Procured, restocked, and oversaw medication inventory for accurate customer order fulfilment based on prescriptions.

Interacted with diverse clients in Spanish and English, ensuring understanding of medication usage and side effects.