In-depth analysis for the filing of protections requested by the Associates of the Cooperative, disabilities, unemployment, deaths of associates and relatives, decreases in income, among other protections offered by the Cooperative

go from attending the advisors on the telephone line to file the protection of the associates and handle sensitive information from them

I started as a call center advisor but after 6 months for my performance I was promoted to Supervisor where I managed the customer service staff towards all the opticians nationwide

was promoted to supervisor in less than 4 months

Review documents for the placement of financial products and additional authorized trainer of all commercial personnel, the termination of the contract was by unilateral decision since the company was family and was going through an economic crisis

I was promoted to trainer and quality analyst, after placing tc and credits