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Adriana Paola Rubio Lopez

call center adviser
Habilidades
(Autoevaluación)
I wish to learn 100%
Self-managed 95%
Responded 90%
Agility 80%
Idiomas
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Perfil profesional

Experiencia laboral

Business Advisor
nexa | Febrero 2022 - Actualmente (4 years 9 months)
Habilidades utilizadas

Customer service, Customer advice on financial products such as credit card, personal loan, payroll, home loan. process management. intermediation with other areas for the resolution of each customer case . Offer intangible products to the client and carry out their respective profiling.

Logro principal

Have a comprehensive management of financial products, thus providing solutions to clients with their PQR and escalation with the relevant areas. Develop analytical thinking, patient, active listening, self-management and being proactive.

Warehouse Assistant
natural vgp nutrición | Noviembre 2020 - Agosto 2021 (9 months)
Habilidades utilizadas

Performed functions such as: finished product storage, packaging, quality, labeling, order dispatch

Logro principal

Be agile when dispatching orders and carry out the entire process from receipt of the product-storage-quality-packaging-dispatch, to achieve a satisfied customer Be analytical to verify that the products meet their quality standards.{* **}

Logistics Assistant
tubosa sas | Octubre 2019 - Abril 2020 (6 months)
Habilidades utilizadas

Carry out manual and electronic invoicing, finished product dispatch, compliance with transport reports and indicators, Excel management, finished product storage. inventory, dispatch, filing of invoices.

Logro principal

carry out the correct distribution of a product for its end customer. carry out management reports. product billing.

Formación académica
Other not Specified
Sena servicio nacional de aprendizaje cbi | Technician
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