Experienced IT Support professional with a solid background in advanced troubleshooting and user assistance. Skilled in managing escalated technical issues and applying cybersecurity measures to maintain secure and efficient environments. Focused on delivering reliable support and continuous service improvement.
Advanced on-site and remote IT support, specializing in hardware/software troubleshooting, system maintenance, help desk operations, IT asset management, and Azure database administration.
Experienced in delivering on-site and remote IT support, managing hardware/software issues, performing maintenance tasks, and supporting users through help desk operations and basic data systems.
Comprehensive IT support with expertise in hardware and software troubleshooting, remote assistance, system maintenance, help desk coordination.