About Bright

At Bright, we are building a global movement to rapidly spread clean energy across Mexico and beyond. We do so by simplifying the adoption of rooftop solar via advanced technology and human connection. We’re fast-moving and results-oriented; we’re passionate about spreading solar energy as fast as humanly possible while having fun doing it.

About the position

Your day-to-day will be an exciting mix of office and field work. You’ll become our resident expert at figuring out the fastest way to work with the CFE and your main goal will be to cut through bureaucratic red tape in order to hit your goal: to get our clients’ solar panels to produce clean energy as quickly as possible.

Your role will consist of fast-paced project management. Before our new clients can turn on their solar panel systems, we need to complete a documentation process for each house with the CFE. You’ll own those processes for all of our cases and own the coordination between Bright’s office, clients, and local CFE offices.

We are proud to support our talented employees and we want to help them grow their careers. If you show success on the Interconnections team, we’d love to have you apply for other roles at Bright such as on our Customer Enjoyment, Marketing, or our Database and Analytics teams. Interconnections Analyst is an amazing entry point into a career at our fast-growing company!

We’re looking for someone who

-Is sociable - you’re great at communicating with people from all different backgrounds and you enjoy getting to know new people

-Is adaptable - you’re excited when things change quickly because you love solving fresh challenges

-Is organized - you hit deadlines and always deliver results on time

-Is detail-oriented - you always check your work and never let mistakes slip by

-Is a problem solver - you love finding creative solutions or experimenting with new ways to do something

-Is passionate about our mission to spread clean energy in Mexico

-Has previous experience in energy is ideal, but not required

Your tasks and responsibilities will be

-Project manager: You’ll coordinate between our clients and local CFE offices in order to ensure that each client’s correct paperwork is sent to them, that each client’s paperwork is filled out correctly according to local regulations, and that all client processes stay on schedule (provide follow-up and ensure that all project stakeholders stay on schedule)

-Installer liaison: We work with third-party installers and you’ll coordinate with them to correct technical mistakes when necessary

-Become an expert: You’ll be our resident expert on CFE regulations (and how the political environment may impact them) to support our Customer Service and Sales teams

Your Key Results will be

-Objective 1:Ensure all interconnections fall within 60 days SLA

-KR1:Ensure interconnection SLA compliance and 100% Anexo 2 uploaded to ops in attributes section.

-KR2: Reduce 100% of projects from backlog from _ as of 1st January to 0 projects as of March 31th

-KR3: Ensure 100% tickets have proper follow up within 24 hours.

Objective 2: Define and document aclarations with CFE process.

-KR1: Define and document the CFE billing aclaration process to ensure 100% cases in SLA compliance

Compensation / Benefits

-Competitive base salary with results-based variable pay

-A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.

-The opportunity to learn first hand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.

-Unparalleled learning – we have access to an amazing list of advisors and investors that we actively engage on this project.

-Awesome work environment - all input and ideas matter to us.

Interconnection Analyst

Andres GPT