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Sentry not capturing third party widget crash

I installed the Drift widget on my website, as per instructions.

However, when it crashes, the error doesn't get captured by Sentry.

It is not filtered out in Sentry, nothing gets sent to Sentry from the front-end.

I tried to search for a solution, but surprisingly it seems people usually have the opposite problem: they are seeing errors from the Intercom widget in their own Sentry dashboard.

Any idea what might be wrong?

NEW ELEMENT: it seems that Sentry IS catching that error when it occurs in another type of browser. So far I was only reproducing it in Chrome on iOS 9, thus based on webkit, and Sentry was not capturing it. But I got an alert from Sentry from a Chrome browser on Windows, for the same error. Thus weirdly it seems that Sentry not capturing it depends on the browser

about 4 years ago · Juan Pablo Isaza

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Answer 1 · 2022-07-05T05:05:13.837Z

Best JavaScript code snippets using @sentry/node.captureException

  async report (error) {
  Sentry.init({
   dsn: Config.get('services.sentry.dsn')
  })

  Sentry.captureException(error)
 }

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Sentry not capturing third party widget crash

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Encuentra empleos remotos

Andres GPT