So I have an app, which contains a button directing people to my 'Ccenter', normally this would bring me to a .DE domain, but I want to create the ability for it to redirect to the .AT instance of my site.
I can decide which domain the button should bring me to by looking at my recipient data, which always contains a country specific email address.
'recipient_email':data.ticket.recipient,
I thought the best way for this to work is an If/Else Statement on the Button itself, where I could use if “data.ticket.recipient.contains?(.de)” to ensure the button links to the .DE app instance, otherwise link to the .AT instance.
I'm unsure how to structure that statement within my code, and would appreciate some pointers or advice on if this is the best way to achieve what I'm aiming for.
Current code:
client.get(`ticket.customField:${cCenterCaseIdFieldName}`).then((result) => {
updateDataPoints(result, data, cCenterCaseIdFieldName);
const recipientEmail = data.ticket.recipient;
const zendeskID = data.ticket.id;
const cCenterUrlAustria = getAustrianCcenterUrl(zendeskID)
const cCenterUrl = getCcenterUrl(zendeskID);
const collapse = $('#collapseExample')
$("#myBtnToCcenter").click(() => openModalPopup(cCenterUrl));
$("#myBtnToAustrianCcenter").click(() => openModalPopup(cCenterUrlAustria));
Modal Pop Up Which Results From Button Click:
function openModalPopup(locationUrl) {
const modalOptions = {
location: 'modal',
url: locationUrl,
size: {
width: '80vw',
height: '80vh'
}
};
i guess you could just do sth. like this:
const recipientEmail = data.ticket.recipient;
var cCenterUrl;
if(recipientEmail.indexOf(".de") > 0) {
cCenterUrl = getCcenterUrl(zendeskID);
}else{
cCenterUrl = getAustrianCcenterUrl(zendeskID)
}
$("#myBtnToCcenter").click(() => openModalPopup(cCenterUrl));
and just use 1 button, if cCenterUrl can change during runtime, u cannot use const of course
One way would be to get the correct URL first, then set the onClick handler accordingly. Something like:
var url = data.ticket.recipient.includes(".de") ? getCcenterUrl(zendeskID) : getAustrianCcenterUrl(zendeskID);
$("#myBtnToCcenter").click(() => openModalPopup(url));
Side note: The includes() function is case-sensitive. If you are not sure of the case (upper/lowercase) of the data.ticket.recipient string, then you can do
data.ticket.recipient.toLowerCase().includes(".de".toLowerCase())
instead of data.ticket.recipient.includes(".de").