Activities of the position:
The candidate will provide support to the helpdesk and implementation teams to diagnose, and resolve system problems and implement new solutions and upgrades.
The system engineer will perform system administration and problem resolution.
Knowledge of Desktop and Server OS, Productivity Apps, Active Directory, Windows server and virtualization technologies such as VMWare and Hyper-V
Experience with diagnostic, repair and installation of Windows Systems and network equipment.
Knowledge of TCP / IP, DNS, active directory, O365, NTFS file permissions, remote desktop, Firewalls, VPN, cabling, switching is helpful.
Diagnostics and troubleshooting of wireless network infrastructure.
Understanding of mobile devices and how they interact with server / email environments
Diagnostic remediation of desktops, servers, firewalls, switches, routers and other network equipment.
Assist users with technical issues and "how to" questions.
Installation and configuration of hardware and software systems.
Write clear and concise documentation and instructions.
Ability to manage and prioritize multiple tasks in a fast paced environment and under pressure.
Continuous improvement keeping current on new technology, industry trends and threats.
Level of education required: Associates or Specialized Training in relevant Course work
Do you accept candidates with any disability conditions? And it is
Required certifications: MCP, MCT, MCSA, A +, Network +, Security +, CCNA
Years of experience in activities related to the vacancy: 2+ years Level 2 with Server OS, AD user account management, O365 and network and firewall support. Supervisory experience is a plus.
City of the vacancy: Medellin
Hours per week to work: up to 48 hours depending on need
Availability 7x24: Occasionally
Required start date: Immediately
Requires fluent English: Yes, C1
Requires US VISA: Desired
Type of contract: Indefinite
Salary Range: $ 2,286 - $ 2,571