Assignment and cancellation of medical appointments, updating affiliate data, providing information for affiliation processes to individuals and companies, changing service points requested by the contributor, verification of account status for disability payments and directing to other agencies depending on what is requested by the user.

Achievement of knowledge in the different health regimes and their applicability to the services to which their members are entitled as established by law.

Provide information and clarification on the services offered by the compensation fund for its members in terms of educational, recreational and family well-being programs, sending requirements to each area in charge such as housing subsidy, payment of family subsidy, educational rights, affiliation of companies, tourist packages and updating business data.

Know all the benefits that an employee obtains for himself and his family through the services of a compensation fund, in addition to the importance of providing quality and human care.

Scheduling and canceling appointments with specialists in Oncology, Hematology, Dermatology, Orthopedics and Oncological Dermatology for different affiliated eps in the City of Cali and Tuluá.

Broaden my spectrum in the knowledge of everything that customer service entails with users in a delicate state of health that depended on attentive and human listening but at the same time meeting all the requirements to obtain their appointment. Great learning in application management.