Attend and guide the person in relation to their needs and expectations in accordance with institutional policies and health regulations. Ensure compliance with the provision of hospitalization services at home, carrying out the due telephone follow-up. Measure the level of satisfaction regarding the quality of care provided. Scheduling and confirmation of the medical visit route, for the pertinent assessment authorized by the EPS.

Advise and instruct individuals on issues related to debt and debt management. Provide guidance to your clients to help them determine the type of loan that best suits their particular situations and explain any loan requirements or restrictions. Help develop debt management plans, advise on credit issues.