Responsible for AI and automation initiatives (RPA, chatbots, machine learning), CRM, innovation, and digital transformation. Implemented agile methodologies and strengthened quality processes.

He led AI and automation teams, implemented a software development governance model, and business continuity capabilities.

He led digital transformation, adoption of Generative AI, corporate AI governance, budget management, and technology acquisitions.

He defined and implemented the national technology strategy, led multidisciplinary teams, and obtained ISO 27001:2022 certification.

He implemented strategies for adopting new technologies and agile frameworks, driving digital transformation and presenting results to management.

He led applied AI projects, Data Engineering and QA teams in Colombia, Mexico and Central America.