Project management for migration of On-premise services to Google Cloud for Terpel client, applying hybrid PMI, SCRUM methodology. Manager of impediments that affect the planned work plan, facilitator of events and meetings necessary for the development of activities, accompaniment to the work team for risk identification and control, articulator of product quality review in compliance with the criteria of

Management of ERP ODOO implementation projects, under SCRUM methodologies, PMI and ITIL best practices. Eliminate impediments that affect product delivery, review of product quality in compliance with acceptance criteria and definition of DoD finished. Management of resources and work team. Planning control and monitoring of the work plan. Identification of risks and generation of early warnings.

Management of solutions to incidents with a major impact on the IT operation, cause analysis and coordination of preventive and corrective actions to avoid recurrence. Identification and management of problems due to reoccurrence of failures. Articulation with the other ITIL processes to guarantee the quality of the IT operation. Generation of indicators, trend analysis, analysis of the causes of events. Continuous improvement actions.