• Manage, maintain and monitor network and connectivity equipment and components, to ensure the availability, integrity and confidentiality of information, complying with global and local standards and policies. • Address, provide solutions and/or escalate incidents and requirements of network and connectivity components, ensuring compliance with service level agreements, availability and capacity of technology services.

IP Teams telephony implementation

* Faithfully record network alarms and errors. *Network planning, ing. of architectures and development of technical standards and interface applications. *Investigate network issues and ensure effective problem resolution. *Cooperate with the parties involved to resolve the problem definitively. *Apply the transfer procedures to guarantee a correct level of knowledge and management. *Detect, track and eliminate system incidents

Data Center Migration