Support in civil works projects, preparation of payment cuts, control and registration of payrolls, handling of administrative documentation, preparation of reports and operational monitoring.

Administrative support in civil works projects, preparation of payment cuts, payroll control, document management and attention to suppliers.

Administrative functions focused on supplier management and creation, processing and control of electronic invoices, follow-up of complaints, inventory control, registration of purchase orders and customer service.

Administrative management, supplier creation, electronic invoicing control, tracking of complaints, claims, and requests (PQRS), inventory management, and customer service. Support for the sales department.

I conducted quality audits in customer service and after-sales support, managing incidents and complaints to ensure efficient service. I supported continuous improvement and the development of sales and marketing strategies.

Quality audits in customer service and after-sales processes, incident and complaint management, analysis of PQRS indicators, process optimization and commercial strategies.