Responsible for telephone contact with clients to timely meet the requirements related to the intangible products of the financial institution. Serve as a guide to customers in the correct use of the application. Formalize the claim process that customers request from the company

Continuous compliance with metrics.

Provide advice on products or services, process management, offer solutions in the banking service that the company provides, guide the client in the requirements or needs, regarding the good or service that the company offers. Semi-Bilingual Attention (B1)