Karen Reyes
Student Advisor
Perfil profissional
Customer service–oriented professional with over 7 years of experience in client advisory , relationship management , and international services . Skilled in guiding customers through complex processes and building long-term relationships
Experiência de trabalho
Delivered personalized customer service to students, ensuring a positive client journey from inquiry to post-enrollment support. Managed CRM systems to monitor customer needs and provide timely follow-up.
realização principalDelivered personalized customer service, managed CRM systems, and guided clients through complex decision-making, ensuring high satisfaction rates.
Provided end-to-end client support on visa applications, ensuring clarity and confidence. Delivered excellent service by coaching clients for interviews and resolving case-specific concerns.
realização principalProvided end-to-end client support on visa applications, coached clients for interviews, and maintained strong customer relationships.
Assisted with visa consultations and post-approval guidance. Ensured compliance with immigration documentation and deadlines.
realização principalAssisted with visa consultations and post-approval guidance, ensuring compliance with immigration documentation and deadlines.
Formação acadêmica
Ean university | Especialización
