Committed to customer service and hotel management, passionate about cultural exchange and tourism experiences. I speak English, have training and skills for teamwork, and am creative in solving commercial and business challenges.
Reception of domestic and international guests, check-in/out, reservation management, tour recommendations, cleaning coordination, cashier and system closings, and responding to requests.
realização principalBilingual support, complaint resolution, reservation management, travel recommendations, cash closing, and OTA monitoring.
Customer service in English, service time control, vehicle monitoring, collection reports, route scheduling, sales, and business management.
realização principalCustomer service in English, service control, vehicle monitoring, and logistics management.
Tour design, bilingual guided tours, marketing, recommendations, tour monitoring, and destination planning.
realização principalTour design and guidance in English and Spanish, marketing, and recommendations to tourists.