Handled credit applications, contacted trade/banking references, issued commercial references, processed invoicing, account reconciliation, and payment applications.

Managed credit investigations, client account approvals, and processed accounting transactions. Ensured timely credit validations and effective communication with clients.

Processed client invoices, investigated contract terms, resolved customer billing disputes, updated databases for financial records and collections.

Processed and verified invoices, resolved billing disputes, and maintained financial records. Used CRM tools and MS Office Suite for data management.

Supported Viva Air customers via chat, managed reservations and payments, resolved check-in issues, assisted with refunds and compensation, ensured high satisfaction.

Provided bilingual customer support, managed reservations, refunds, and achieved outstanding performance for 20 consecutive months.