On-site and remote software support in case and incident management, keeping each of the information systems you manage in the development of your activity correctly updated. Preventive and corrective maintenance of computer equipment , solution of technical requirements for users in installing printers and scanners. Support at the IT service desk, such as incident reports or actions for improvements found. {* **}Control and monitoring of computer processes

Guarantee the correct functioning of the networks, computations and implementation and administration processes of the municipal palace's help desk.

Orient, guide and carry out processes in the software of the population of victims of the armed conflict. Provide face-to-face or remote attention, which allows guiding and informing citizens about the documentation of their processes.{ ***} Monitoring and updating information on the different platforms of the entity.

Audit and document technology processes and work planning, maintaining confidentiality and information security.