On-site support traveling to the venues for equipment configuration due to renewal season, technology in the venues and maintenance, training, filling out minutes and reports, remote support by Teams or calls depending on the requirements, incidents or tasks assigned by Aranda Service Desk, consultancies , escalations, Active Directory management and Aranda inventory tools, reports, events, training, level 2 support and suppliers.

Helpdesk and on-site support in the company including telecommuting, advice, escalations, AD management, reports, events, training, level 2 support and suppliers.

Being hired again by the new outsourcing company Sonda de Colombia

On-site support traveling to the venues for equipment configuration for technology renewal season at the venues and maintenance, training, filling out minutes and reports.