Melissa Mosquera Donoso
Marketing Analyst
Perfil profissional
Bilingual professional with experience in customer service and financial advice in English and Spanish. With more than 3 years of experience in dynamic environments, I have developed key skills in account management and effective communication with clients from different cultures.
Experiência de trabalho
Social Media Advisor
teleperformance | Março 2022 - Março 2023 (1 year)
habilidades usadas
I provided customer support in English, answering queries and messages through various communication channels, such as WhatsApp.
realização principalManage and update the company's social media accounts.
Financial Advisor
scotiabank | Março 2020 - Outubro 2021 (1 year 7 months)
habilidades usadas
Processing and analysis of performance indicators through tools such as Google Analytics and Google Search Console.
realização principalProvided personalized financial advice to clients in English and Spanish.
Formação acadêmica
English b2
American school way | Without studies
American school way | Without studies
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