Manage and keep up to date the folders assigned to the Claro Client in the segment of Business and Government Companies. Manage visits, monitoring, schedule control with Installation and Maintenance Professionals. Ensure compliance and ensure day-to-day activities. Deliver the operational service to the end customer according to the requested standards and what was agreed upon at the time of contracting.

Validate activities of technical, mobile and PIM personnel in the field for Claro Colombia's contractor partners. Ensure the effective fulfillment of the activities and validate the correct execution and completion of the activity according to the standards established by the client in the Fiber Optic service for the Companies, Businesses and Government Segment.

Provide customer service, support and accompaniment with the use and operation of mobile telephone services.