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Carolina Zapata Ortiz

Owner Manager
Habilidades
(Auto-avaliação)
Marketing 100%
Entrepreneurship 100%
User support 100%
Big data 70%
Basic programming 70%
línguas
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Perfil profissional

I am a sociable and empathetic person, interaction with people is facilitated, I analyze their needs with questions, I am an entrepreneur, merchant and visionary. Listening to people or loved ones is very important to me.

Experiência de trabalho

Owner Manager
tienda de belleza niña mia | Agosto 2015 - Fevereiro 2019 (3 years 6 months)

Make orders according to product and efficient quantity. Execute loyalty activities at the point of sale and through social networks. Select the best products on the market according to their function.

realização principal

Create a pivot table for the registration of products with barcode, creating inventory and stocks and out of stock.

Personalized Service Consultant
claro móvil | Março 2013 - Março 2014 (1 year)

Advice and sale of products and services Complaints and claims management. Carry out potentialization, loyalty and customer retention work. Provide efficient care.

realização principal

Create a check list to meet the customer's needs and satisfy the need according to cellular and data plan and minutes.

Marketing Intern
emtelco s.a | Fevereiro 2012 - Agosto 2012 (6 months)

Support in carrying out customer loyalty and empowerment campaigns. • Carry out market studies with data from secondary sources. Support in the realization of endomarketing.

realização principal

Convene an audience of 200 people, through the organization of a database for the organization of a show room.

Formação acadêmica
Business Administration
Universidad nacional de colombia | Undergraduate
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