Developed front-end features for a multi-channel and multi-agent platform, improving sales/post-sales processes. Led the development effort to turn the company's web app into a PWA, resulting in increased user engagement.

Developed, maintained and improved the REST-API for a core product, resulting in increased efficiency and customer satisfaction. Collaborated on the development of a new feature that enhanced overall user experience.

Led development efforts for dailybot's conversational interface improvement, implementing new features and enhancing the user experience. Introduced the kudos feature, enabling customers to recognize and appreciate the work of every employee on their team.