● I streamline reporting processes by implementing automation techniques in Python. ● I design and distribute detailed dashboards using Power BI and MS Excel, effectively communicating the results of data analysis to stakeholders. ● I lead and optimize forecasting and estimation tools, ensuring their effective use and alignment with business objectives.

●Served the sales channels and customer service in the CRM system ● Aggregated and filtered data from Metabase using SQL. ● Implemented Python and R code to clean data and run descriptive statistics, analyze customer trends, and present recommendations to managers for optimizing sales and customer service processes. ● Analyzed the impact of marketing channels on business metrics.