I worked in attentive Bogotá only for Phillip Morris's campaign, such as user service, pqrs management, crm management, email marketing, then I started supporting quality audits, which was a segment of the campaign I did where there was a follow-up with users who had an active subscription to automatic tobacco shipments, of those who abandoned the subscription, of issues of the quality of the subscription and shipments, elogistic

I worked for wom chile campaigns as a sales advisor and then supported as back office in the campaign, I also worked with teleperformance with the Javeriana university hospital as a customer service line since the wom chile campaign closed, crmc management management of office programs , back office, consulting

Retention, sales, loyalty