Daniel Francisco Guerrero Teran
Senior Analyst, Desk Services and Night Shift
Perfil profissional
Eighth-semester Systems Engineering student with over 8 years of experience in technical support, 24/7 NOC monitoring, and telecommunications. Expert in SolarWinds, Office 365 administration, and Cisco/Huawei/Juniper networks. Strong focus on incident management, root cause analysis, and corporate client support.
Experiência de trabalho
Senior Analyst Noc - Help Desk
servitel — servientrega | Dezembro 2021 - Maio 2026 (4 years 5 months)
habilidades usadas
Sme Analyst Level 1
cos outsourcing — azteca comunicaciones | Maio 2021 - Novembro 2021 (6 months)
habilidades usadas
Customer Service And Technical Support Advisor
comdata — samsung club premium | Abril 2016 - Abril 2021 (5 years)
habilidades usadas
Formação acadêmica
Conceptualization of the c Programming Language
Sena | Technological career
Sena | Technological career
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