Oscar Eduardo Hincapié Vargas
Software Developer
Perfil profissional
Systems Engineer with more than 12 years of experience in various projects, skilled in programming languages, methodologies, and frameworks, with a passion for teamwork and problem-solving
Experiência de trabalho
Software Developer
cafeto (alchemy - opentext) | Dezembro 2020 - Agora (5 years 11 months)
habilidades usadas
Worked on Azure DevOps, Azure Portal, Playwright, and Python to enhance testing and deployment processes.
realização principalDeveloped comprehensive test cases and automated scripts for testing solutions.
Software Engineer – Product Support (Level 2)
cafeto (pros holdings, inc) | Dezembro 2020 - Junho 2024 (3 years 6 months)
habilidades usadas
Conducted root cause analysis and automated processes to enhance customer issue resolution.
realização principalEnsured SLA compliance and managed technical cases for customer success.
Software Engineer – Cloud Operations
cafeto (pros holdings, inc) | Maio 2017 - Novembro 2020 (3 years 6 months)
habilidades usadas
Take ownership of technical issues and respond to service requests across multiple channels.
realização principalProvided product support for a global customer base in a fast-paced environment.
Formação acadêmica
Degree in Multilayered web Application Developer in Java
Unknown institution | Technological career
Unknown institution | Technological career
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