Ensure the proper functioning of photocopiers, printers, hardware, and software used in the company's information platform. -Execute the maintenance plan for PCs and servers. -Provide support in general, at all company headquarters and contracts that are being executed in other parts of the city, sometimes solving problems or requirements requested by telephone or if travel to the city is required.

Attention to incidents and requirements by Helix management tool. - Preventive and corrective maintenance on desktop computers, laptops and printers on site and remotely. - Formatting desktop and laptop computing equipment. - Support and installations of Antivirus and complementary operating system applications. - Technical support for wired and Wi-Fi networks. - Preparation of computer equipment (laptops and desktops)

Attention to incidents and requirements through the Services Manager management tool. - Preventive and corrective maintenance on desktop computing equipment, laptops and printers. - Formatting desktop and laptop computing equipment. - Support and installations of Antivirus and complementary operating system applications. - Technical support for wired and Wi-Fi networks. - Installation and support of the client's business software. - Require