Comprehensive consultant responsible for providing customer service and solutions, personalized first contact, sales, handling complaints, requests, and suggestions, customer loyalty and retention.

Personalized attention, handling of complaints, requests, and suggestions (PQRS), customer loyalty, retention and channel sales, management of new products and follow-up.

Visiting clients on sales routes, monitoring advisor activities, reports, commitment agreements, coaching and sales supervision.

Monitoring advisor activities, reporting findings, coaching, and compliance with business strategies.

Visiting clients according to portfolio, training, acquiring new points, reviewing commercial discipline, updating portfolio data.

Training, acquiring new points, commercial discipline, portfolio maintenance.