Business and finance administrator with over 13 years of experience in banking and the financial sector, specializing in business analysis, regulatory compliance, business process management, and B2B consultative selling. Expert in data analysis, strategic reporting, and customer loyalty.
Team management for goal achievement, customer loyalty, leadership of satisfaction projects and management of commercial indicators.
realização principalI led lead distribution and regulatory compliance, managing business processes and monitoring performance indicators to achieve business goals.
Sales of payroll accounts and credit cards, daily business follow-up, customer service and compliance with sales indicators.
realização principalTelephone sales of financial products, lead management and achievement of sales targets.
Customer management, after-sales service, meeting sales targets, and B2B consultative software sales.
realização principalMarketing of B2B accounting software for the Mexican market, development of consultative sales and closing of strategic sales.