William Mauricio García Ramos
Systems Engineer
Perfil profissional
I have basic experience in programming and databases, on-site and remote technical support, with ease of learning and enthusiasm to learn and show my skills. I am attentive and collaborative without problem to work in a team.
Experiência de trabalho
- Creation of queries in SQL Server for the development of internal projects - Database administration - Data analysis and basic management in Power BI / Soft Expert - User configuration in access control software - First and second level support to internal users
realização principalPromotion of position in less than 6 months for high performance
Customer service in person and by telephone. Resolution of incidents presented at the technical support level. Remote support
realização principalExcellent customer service, fast learning and responsibility with my work
Provide technical support in the company to solve problems. Create applications to facilitate processes in the company. Help officials with SAP user unlocking
realização principalDevelopment of application for inventories
Formação acadêmica
Corporación unificada nacional de educación superior cun | Undergraduate
