Angelica Ortega (anjerika)

Customer Service Specialist

Perfil profissional

Versatile and highly organized professional with strong interpersonal skills , extensive experience in customer service and healthcare environments . Committed to delivering excellent customer satisfaction and adapting to fast-paced , team-oriented settings

Experiência de trabalho

Sales Consultant & Trainer Support

taskus

habilidades usadas

Handled sales, customer service, provided support to trainers and supervisors.

realização principal

Sales consultant, customer service, floor support, trainer support, supervisor training.

Customer Service Specialist

concentrix

habilidades usadas

Provided technical service on web platforms, customer service, and back office support.

realização principal

Specialist technician in customer service, back office, guidance and assistance in transportation and merchandising management.

Customer Service & Personnel Management

buwelo | Março 2022 - Setembro 2023 (1 año 6 meses)

habilidades usadas

Managed calls, provided customer service, handled back office tasks, managed personnel and assisted trainers.

realização principal

Call handling, problem solving, customer service, back office, outbound, English/Spanish chat, personnel management, trainer's assistant.

Formação acadêmica

Artes Visuales Artes Visuales
Instituto tecnico metropolitano - medellin | Técnico/Tecnólogo

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