Alexandra Rodriguez
Technical Support Agent - Quality Analyst
Perfil profissional
Tourism and hotel management administrator with experience in event coordination , travel management , and customer service . I have worked as a travel agent and portfolio manager , performing functions in the tourism and hospitality sectors
Experiência de trabalho
Technical Support Agent - Quality Analyst
foundever colombia | Agosto 2020 - Agora (6 años 3 meses)
habilidades usadas
Monitor call quality, evaluate interactions, analyze data, conduct one-on-one sessions with associates, and manage certification processes.
realização principalProvide support to users in the use of terminals and associated systems.
Au Pair
aupair care | Janeiro 2018 - Fevereiro 2020 (2 años 1 mes)
habilidades usadas
Coordinated various activities and maintained a clean and safe environment.
realização principalProvided high-quality physical and emotional care for three children.
Event Executive
club de banqueros y empresarios | Setembro 2014 - Agosto 2017 (2 años 11 meses)
habilidades usadas
Coordinated staff for event logistics and managed the budget.
realização principalPrepared quotes for social and corporate events focused on catering services.
Formação acadêmica
High School
La floresta educational institution | Bachiller
La floresta educational institution | Bachiller
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