Responsibilities: - Evaluate supplier data to identify relevant trends and patterns. - Download flat files from the main website efficiently. - Develop indicators from the information extracted to support decision making. Achievements: - Use quantitative analysis to detect important patterns, resulting in substantial improvements in supplier management. - Implement efficient strategies that reduced download time in

Responsibilities: - Modernize and improve the functionality of an existing CRM, managing more than 900 records and ensuring their correct functioning. - Collect, clean and constantly update data from physical and digital databases to guarantee the integrity and quality of the information. - Take charge of the control and continuous updating of data, ensuring that the CRM system works effectively as an information management tool. Achievements: - Modernize the CRM, managing

Responsibilities: - Manage and guide the team towards monthly goals, analyzing key data from the customer experience (CX) area. - Maintain direct communication with customers, analyzing their needs and collecting data to improve the customer experience. - Analyze the performance and progress of customer satisfaction agreements, generating reports with significant data and proposing improvements based on the analysis of data from the CX area. Achievements: - Led the team to