Jose Vicente Mejia Mercado
Agente Call Center Bilingüe
Perfil profissional
Highly adaptable and fast-learning professional with a strong background in multilingual customer service and sales . Proven ability to acquire new knowledge quickly and integrate into diverse teams to achieve operational goals
Experiência de trabalho
Handled telecommunications sales and customer service for T-Mobile, excelling in both English and Spanish interactions.
realização principalExecuted sales strategies in English and Spanish for T-Mobile, managing customer inquiries and closing sales in a high-volume environment.
Supported customers regarding credit accounts, payments, and account management in both English and Spanish.
realização principalProvided bilingual customer support for Macy’s credit department, managing account inquiries and payments.
Managed service requests and security processes for Capital One Bank, focusing on Spanish-speaking customers.
realização principalHandled banking service inquiries and security authentication for Spanish-speaking clients in Capital One Bank campaigns.
Formação acadêmica
Colegio campo hermoso | Sin estudios
