Execute the administrative collection processes of the client portfolio

Customer service on the platform, guiding them in the products offered by the financial company. Opening and management of savings accounts, fixed-term deposits, pledged loans. Attention to claims and requirements. Sale of insurance to cover claims Administration and evaluation of a client portfolio, purchase of debt, rescheduling and expansion of lines of credit. Promotion and sale of intangibles in the field and office. Delivery of debit cards to clients.

Compliance of 120% in monthly commercial goals for 02 consecutive semesters. I managed to reduce the waiting time for customer service at the branch from 40 minutes to 20 minutes.