I worked for T-Mobile, a telecommunications company located in the United States, where sales, billing, technical support, invoicing were carried out and finally in the quality area, registration and control had to be carried out using different applications and tools including Excel.

Service advisor for a national insurance assistance company, where my job was to monitor, reserve and support customer requests through different means of communication (emails, social networks, chats and telephone). Negotiation and assignment of tasks to suppliers throughout the national territory.

Customer service via telephone for a mobile phone company in Spain, I carried out requests resolution tasks, sales of tangible and intangible products, retention, technical support, incident monitoring and temporary replacement of personnel supervision, auditing and quality.