I worked in the sales area and customer service through telephone calls on a mission for Movistar Spain

develop skills in overcoming objections to achieve the finalization of the sale, develop active listening skills for better performance of the call and be able to resolve customer concerns

used the office package, Word and intermediate Excel to manage the information

develop financial knowledge for the granting of loans to clients, know the indebtedness indices in addition to the analysis of payment behavior in risk centers