Retention of services offering alternatives within the company to improve their experience. Receive complaints, requests, questions and suggestions from consumers. Guide the use of products and services. Provide specialized technical assistance. Excellent customer service for consulting processes in the products managed by the entity. Have empathy, be patient and listen well to disagreements with the service in order to provide a solution to the consumer's discomfort.

Retention, cross-selling of clients in the Claro Hogar line.

Inventory management. Management and control of biosafety folders. Realization and sending of certification. Advise students depending on doubts and concerns. Management of Excel and Word. Access control to facilities.

Realization of certifications and delivery of these on time.

Administration of the resources presented by the company for the advice to clients in a complete way. I use occupational health and safety elements in accordance with current regulations established for my activities or functions. Excellent customer service for consulting processes in the products managed by the entity.

Customer orientation and management of biosecurity protocols.