Margarita Rodriguez
Commercial Advisor
Perfil profissional
With experience and performance in direct activities with Suppliers, Clients and Users in the administrative and commercial field, ensuring the quality levels established and related to the company and Management, establishing
Experiência de trabalho
Business Advisor
gesval latam | Agosto 2019 - Novembro 2020 (1 year 3 months)
habilidades usadas
Customer Support
Business Advisor
on link | Setembro 2018 - Novembro 2019 (1 year 2 months)
habilidades usadas
Explanation of mobile services bill. Changes and/or Improvements on the promoted telephone plans. Generation of filings on inconsistency indicated by the client. Activation, unlocking of service or service subscriptions. Suspension and activation of the line according to customer requirements. Compliance and monitoring of indicators on the management of the Call Center. Assistance prior to the start of the day, validation of product knowledge. • Complaint management
Formação acadêmica
Business Administration
Universidad nacional experimental simón rodriguez | Undergraduate
Universidad nacional experimental simón rodriguez | Undergraduate
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