Economista con amplios conocimientos en supervision de servicip al cliente via telefonica, correo electronico y chat. Manejo de indicadores de gestion, asi como de los KPI's relacionados. Manejo de SAP en diferentes modulos para temas contables
Cause of invoices from large Ecopetrol suppliers. Handling the client directly before any eventuality with purchase orders, remissions and / or invoices. Calculation of taxes.
realização principalautonomous learning in quarantine times, management of the sap system in a different module
follow-up to KPIS Control of labor contingencies of agents Management of management indicators, in favor of the client and the company
realização principalleadership in a group of 15 agents, being responsible for compliance with indicators
Follow up with students on issues related to their language learning. Management of reinforcement classes
realização principalGeneration of confidence of the students in your support as a connoisseur of the subject