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Marcos Andres Rueda Cardenas

Comprehensive Customer Service Consultant
Habilidades
(Auto-avaliação)
línguas
Perfil profissional

Experiência de trabalho

Comprehensive Customer Service Consultant
redes humanas – claro | Setembro 2021 - Agora (5 years 2 months)
habilidades usadas

General objective of the position: Provide the best commercial alternative, attention and effective solution to the requirements of the company's clients, being the first contact in the CAV offices, generating profitability and loyalty in each contact, generating new income and guaranteeing the permanence of clients and their recommendation, within the policies and procedures defined by the company functions: 1) Direct customer service

Comprehensive Advisor
colombia movil – tigo | Setembro 2018 - Julho 2021 (2 years 10 months)
habilidades usadas

Functions: Develop the Service, Sale and Retention processes for all the products in the SVR store portfolio, seeking a customer experience that enhances channel revenue and customer satisfaction, understanding their needs. Specific Functions: 1. Understand and comply with the processes, procedures and policies established for the development and execution of each of the sales transactions, withholding

Comprehensive Advisor
mampower – en misión de tigo une | Julho 2017 - Junho 2018 (11 months)
habilidades usadas

Functions: Develop the Service, Sale and Retention processes for all the products in the SVR store portfolio, seeking a customer experience that enhances channel revenue and customer satisfaction, understanding their needs. Specific Functions: 1. Understand and comply with the processes, procedures and policies established for the development and execution of each of the sales transactions, withholding

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