German Dueñez P.
Support analyst
Perfil profissional
Network Administrator, Onsite Support, Hardware and Software Maintenance, Database, Operating Systems, Office 365, Ticket Software (Aranda, Service Manager, Service desk, BMC), ITIL Foundations V4.
Experiência de trabalho
Support Analyst
colsof | Janeiro 2016 - Setembro 2018 (2 years 8 months)
Servers, Onsite Support, operating systems, IP telephony, databases.
realização principalDIAN project
Support Analyst
quintec colombia | Fevereiro 2008 - Dezembro 2011 (3 years 10 months)
Support to Fiscalia project users, Hardware and Software maintenance, Operating Systems
realização principalOnsite support
Systems Assistant
sitec soft | Fevereiro 2006 - Janeiro 2007 (11 months)
Maintenance of computers and printers, user support
realização principalLearning Support and maintenance of equipment and printers
Formação acadêmica
Computer Science
Sena | Technician
Sena | Technician
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