Use of educational technological tools that stimulate learning. Use of Microsoft Office Suite and G Suite for reports, assistance and planning. Collaboration with other departments for seamless workflow.

Online English classes in primary and secondary schools in groups from 19 to 29 students.

Assist in prepare reports and presentations. Handle sensitive information and ensure the security of confidential documents and data. Suggest and implement improvement plans for the ongoing programs.

Recruiting, selecting, orienting, and training employees.

Cultivate strong problem-solving skills in trainees, equipping them to efficiently handle customer inquiries and resolve issues effectively.

Deliver dynamic and interactive training sessions for new hires, ensuring a clear understanding of customer service principles.