Customer service advisor managing emails and telephone via chat, PQRS, credit notes, order confirmation and follow-up assignment, technical support, generation of credit notes, Feedback, retention, customer service, application openings and closings, follow-up and prioritization of orders, management of sales tasks and invoicing

Sena apprentice as a call center and customer service advisor, taking PQR for gas service and assigning technical appointments for maintenance to gas appliances, sales and insurance withholdings, product information, bill collection and filing