Provide support in the administration of the company's applications and administration of the servers in all aspects related to the performance and correct operation of the applications. Provide support to the providers of the different
Provide support in the administration of the company's applications and administration of the servers in all aspects related to the performance and correct operation of the applications. Provide support to the providers of the different applications to manage internal requirements (installations, updates, migrations, etc.). Carry out performance analysis of the applications. Provide support to web applications (Digital Certificates, FTP Administration).
Responsible for the support, deployment and maintenance of cloud-based technology solutions. Practical knowledge and a deep understanding of infrastructure support (IaaS) and applications as a service (SaaS). Monitor systems / applications and identify performance issues proactively to ensure timely delivery of services. Manage direct communication with the client during critical events. Solve the tickets reported by the client according to the levels