Functions: enter, process and monitor the PQRSD of different media, face-to-face, virtual and telephone customer service, preparation of different reports, database management, writing and reviewing formal letters, providing information to officials, scheduling and directing meetings and other administrative functions delegated by the immediate boss.

Functions: Enter layoffs, voluntary pensions and mandatory pensions. File all the affiliations that have already been entered. Label the CDs with a code and pass all the information on the CDs to a database. Listen to the court hearings which are classified as: hearing on processing and trial, ordinary labor, conciliation hearing, ruling on the 1st and 2nd instance, these sentences are heard through audio and video where the defendant is protection