Provide excellent customer service to companies that have a payment agreement with the bank. ● Maintained meticulous records of activities. ● I contributed to the maintenance of a good effectiveness indicator according to the compliance of reports to companies with release agreements.
I supported all aspects of goal achievement and office management. ● Recognized for immediately responding to customer queries, with exceptional quality of service. ● I worked to ensure quality service and resolved customer problems with kindness.
Customer database administration, to offer products from the financial sector and contribute to the fulfillment of office goals. ● Implementation of problem-solving skills to gently address and resolve customer issues. ● Support meeting office goals in a fast-paced environment by rigorously processing each financial product and delegating tasks accordingly.